COVID-19 Latest Updates

COVID-19 Updates


Dear Students

Firstly, I would like to say thank you for your cooperation and understanding in these challenging times. For those on holidays, I hope you are finding ways to have a good time!


Thank you all for your cooperation with the transition to online. I know there were some initial issues, but our innovation team has worked hard to fix any problems as they arise.

We are using a combination of Moodle, Zoom and other video conferencing technologies to provide our you with a great learning experience. We have provided training sessions for all staff and student to help them with the transition.

We have also provided a survey to all students to use their feedback to continuously improve our delivery.


We understand that you may be facing financial difficulties at this time. If you are, it is really important that you contact to discuss what options are available to you.

Job Finder Assistance

AE’s job placement service for students is progressing well. An expression of interest survey went out to all over 18 year old students (not VCE!) on Monday. Over 100 businesses have been called this week and already some students have been placed in jobs.

We are also creating a new page on Moodle that will have Resume templates and other useful information to help you apply and find jobs.


Acknowledge Education continues to monitor and review it’s polices and processes in line with government advice and direction.

We appreciate that this is a challenging time for you and thank you for your continued cooperation.

Please stay safe and continue to practice safe hygiene!

We thank you for your continued support and wish you a happy Easter.

26/03/2020 Update for students

Acknowledge Education continues to take advice from the Australian Government (both State and Federal) to monitor and respond to developments and to ensure the
safety of students and staff.
From Monday 30 March 2020, all courses at Acknowledge Education will be delivered online. All staff have received training and student training is available for
on campus this week. For those unable to attend training, further information is available at
If you have technical issues, you can contact:
  •  Tom at
  • Justin at
It is really important that you stay connected to the college and continue with your studies. Staff at AE are here to assist you with any queries or questions you might
have about your course, enrolment or anything else. Below are the contact details, please do not hesistate to email the staff members below. you can also call your
campus on the following numbers:
Melbourne City Campus: 03 9663 3399
Melbourne Carlton Campus: 03 9663 3577
Melbourne Brunswick Campus:03 9663 3577
Perth Campus:08 6355 5919
Sydney Campus: 02 9252 5991
Janet at
English Students (Other than HSP): Amy at
HSP Students: Chris at
Bachelor of Business Programs Melbourne: Stella at
Bachelor of Business Programs Perth: Mia at
Bachelor of Community Services Melbourne: Kate at
Bachelor of Community Services Sydney: Sam at
Bachelor of Community Services Perth: Mia at
Hospitality Programs: florence at
Diploma of Community Services Melbourne: Vanessa at
Diploma of Community Services Perth: Suzanne at
Diploma of Community Services Sydney: Sam at
Advanced Diploma of Business: Will at
Below are the contact details of our student support officers. They are here to you help with any academic questions that you have.
Golana at
Thang at
Monika at
Zack at
Arthur at
Please stay safe and remain up to date with all the latest information at



24/03/2020 Update for students about coronavirus (COVID-19)

Acknowledge Education is taking advice from the State and Federal Governments to monitor and respond to developments and to ensure the safety and wellbeing of

students and staff.

What you need to know

Acknowledge Educationn is open, and courses will continue to run for students unless they have:

  • flu-like systems, a fever or ongoing cough (or otherwise sick)
  • just arrived in Australia and have to self-isolate for 14 days or
  • been diagnosed with, are under medical assessment for, or had close contact with a confirmed case of COVID-19.

If you are unwell, including a respiratory illness, stay at home until symptoms clear up.

Classes are running

Acknowledge Education is introducing proactive measures to support students in continuing their study. This includes:

  • Implementing an online delivery model for its VCE, Higher Education, Vocatonal and over 18 ELICOS programs

Australian Government advice

The Australian Government has provided a daily COVID-19 health alert including: