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If you’re a born leader, you’ll want to be front-of-house in your career, and the Diploma of Hospitality Management teaches you how to take charge in the fast-paced and exciting world of hospitality. You’ll acquire a broad range of hospitality skills, including providing food and beverage advice and table service, combined with managerial skills such as managing staff performance and preparing and monitoring budgets. You’ll gain a sound knowledge of the industry in order to coordinate hospitality operations and take on the role of a highly skilled senior employee capable of making operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or business manager. The range of employers includes cafes, catering companies, clubs, hotels, motels, pubs and restaurants, among others. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage, and gaming.
To receive this qualification, you must complete 28 units; 11 core units and 17 elective units. You will attend classes for 20 hours per week over 2 days (excluding self-directed study).
The course comprises 8 stages, each of 10 weeks, with holidays in between. The first 6 stages are completed in the Certificate IV. Stages 7 and 8 each consist of 10 weeks, with holidays in between.
Students need to complete 28 units of competency, consisting of:
Please note: 23 units can be credit transferred into the Diploma of Hospitality Management from Certificate III & IV Patisserie courses
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010^ Manage conflict
SITXFIN009^ Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM008^ Roster staff
SITXHRM009^ Lead and manage people
SITXMGT004^ Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXWHS007^ Implement and monitor work health and safety practices
SITXFSA005* Use hygienic practices for food safety
SITHKOP013^ Plan cooking operations
SITHPAT011* Produce cakes
SITHPAT012* Produce specialised cakes
SITHPAT013* Produce pastries
SITHPAT014* Produce yeast-based bakery products
SITHPAT015* Produce petits fours
SITHPAT016* Produce desserts
SITHCCC027* Prepare dishes using basic methods of cookery
SITXFSA006* Participate in safe food handling practices
SITXINV006* Receive, store and maintain stock
SITHKOP010* Plan and cost recipes
SITHPAT017* Prepare and model marzipan
SITXCOM002* Show social and cultural sensitivity
SITHPAT018^ Produce chocolate confectionery
SITHPAT019^ Model sugar-based decorations
SITHPAT020^ Design and produce sweet showpieces
You may be able to shorten your chosen course by factoring in skills acquired through work, life experiences or qualifications obtained from prior formal studies or training. Acknowledge Education recognises AQF qualifications and statements of attainment issued by other registered training organisations.
Please see Recognition of Prior Learning and Credit Transfer for more information.
You may be able to shorten your chosen course by factoring in skills acquired through work, life experiences or qualifications obtained from prior formal studies or training. Acknowledge Education recognises AQF qualifications and statements of attainment issued by other registered training organisations.
Please see Recognition of Prior Learning and Credit Transfer for more information.
Graduates can expect to find work in the hospitality industry in one of the following roles:
On successful completion of the Diploma of Hospitality management, you will be granted with 23 credit exemptions into the Advanced Diploma of Hospitality management at Acknowledge Education.
View all dates here.
View fee list here.
Full fee tuition: $13,400
Material fee: $700 (uniform, knife set, and materials)
Enrolment:Â $200