Bachelor of Community Services
Study a Bachelor of Community Services in Australia and turn your passion for helping others into a meaningful career.
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WHY STUDY THIS COURSE?
This course prepares you for a professional career in community services, supporting individuals, families, and communities across a range of settings. Accredited by Community Work Australia (CWA), it meets national industry standards and equips you with the knowledge and practical experience to work as a Community Worker or Youth Worker, with accreditation currently pending for the Adelaide campus.
WHAT WILL YOU LEARN?
You will develop a strong understanding of community services practice, including working with individuals, families, and diverse communities. The course covers key areas such as case management, communication, social policy, and ethical practice. Through applied learning, you will build the skills and confidence to support people in real-world community and youth work settings.
Community service work is for people who want to make a meaningful difference in people’s lives. Acknowledge Education’s Bachelor of Community Services gives you the confidence, accredited Australian qualifications and the practical skills and experience to turn that drive into a real career.
This three-year bachelor degree in community services covers case management, social policy, counselling theory, ethical practice and 400 hours of supervised fieldwork placement in real community settings. Graduating opens doors to vital roles in youth work, child welfare and community development, allowing you to make a community impact where it’s needed most.
Available across five campuses in Melbourne, Sydney, Perth, Brisbane and Adelaide, this course welcomes intakes in February, May and September.
*The Bachelor of Community Services is accredited by Community Work Australia, formerly the Australian Community Workers Association (ACWA), in Melbourne, Sydney, Perth and Brisbane. Community Work Australia accreditation for our Adelaide campus is currently pending.
The Bachelor of Community Services is accredited by Community Work Australia, formerly the Australian Community Workers Association (ACWA), in Melbourne, Sydney, Perth, and Brisbane. Community Work Australia accreditation for our Adelaide campus is currently pending.
Course Overview
The Bachelor of Community Services is a fully accredited Australian higher education degree. The course is designed to prepare you for ethical, competent, and culturally relevant community service generalist practice and to equip you with the skills you need for life-long learning and professional development. You will work at the interface between people and their environments, focusing on the experiences of individuals, families, groups and communities. Areas of service provision include child welfare, hospice and palliative care, and juvenile justice and corrections and advocacy.
You will learn about the theory and values base of human services practice, as well as the knowledge and skills required to work as a professional at a managerial level in the community services sector. You will have the foundational knowledge and skills in community services management you need to continue to a relevant post-graduate higher education program at a university or private education provider.
Course Description
The Bachelor of Community Services is delivered through teacher-led classroom work in the form of lectures and tutorials. Most units require students to attend a two-hour lecture and a one-hour tutorial. The course is conducted over trimesters, with three trimesters in each academic year. The units are taught concurrently within the trimester, and the course will be completed within three years. The course is comprised of 24 units across eight trimesters, covering community services, counselling, systems and policy, coordination and support, specialist skills, and fieldwork.
The course also requires you to complete two separate work placements in a community welfare agency, totaling 400 hours (combined). These placements are designed to meet the requirements of Community Work Australia, formerly the Australian Community Workers Association (ACWA).
Course Structure
To be eligible for the Bachelor of Community Services, you are required to complete 24 units (360 credit points) from among those described below.
You will study three units per trimester, with most units comprised of a two-hour (lecture) and one-hour (tutorial) per week. You will also undertake seven hours of personal study per unit per week. The number of days per week depends on your timetable, but is typically two to three days (and potentially evening classes at some campuses).
For your placement units (FLD202 and FLD304), you will negotiate your work hours with your placement agency and the AE placement team, in line with CWA requirements.
Units
Core
Introductory Community Services (INT)
INT101 Introduction to Community Services
INT102 Interpersonal Communication Skills
INT103 Human Development Across the Lifespan
INT204 Introduction to Management in Community Services
Counselling (COU)
COU101 Counselling Theory and Practice (1)
COU202 Counselling Theory and Practice (2)
COU303 Supervision and Debriefing
Systems and Policy (SAP)
SAP101 Foundations of Sociology and Politics for Community Service Workers
SAP102 Welfare Systems and Services in Australia
SAP103 Introduction to Welfare Law
SAP203 Developing Social Policy
SAP304 Social Research Methods
Coordination and Support (CAS)
CAS101 Community Development
CAS102 Group Work
CAS203 Principles of Case Management
CAS204 Managing Multiculturalism and Diversity
Specialist Skills (SPS)
SPS201 Alcohol and Other Drugs
SPS202 Working with Young People and their Families
SPS303 Family and Domestic Violence
SPS304 Mental Health and the Community
Fieldwork (FLD)
FLD201 Ethics and Professional Practice
FLD202 Fieldwork 1
FLD303 Transition to Professional Practice
FLD304 Fieldwork 2
Acknowledge Education is fully committed to the ideals and goals of the community work profession and to preparing our students for a successful entry into the workforce. When you undertake work-based training and assessment as part of our Community Services courses, you are participating in what is known as ‘fieldwork placement’. This is a structured educational program that is a requirement of your course as well as of Community Work Australia, formerly the Australian Community Workers Association (ACWA), the professional accrediting body.Placements provide you with unique opportunities to:
Develop your competencies by linking theory with current practice
Experience a real work environment in community services, such as in community development, disability, youth work, children and family services, mental health, casework, and multicultural services
Learn about industry trends, practices, and career options
Build your professional network and resume
Explore job prospects at your host agency
At Acknowledge Education, we understand the importance of maximising your learning opportunities in and out of the classroom. This is why we provide significant support and guidance before, during, and after your placements. We offer students preparation seminars, individual appointments to find you a good agency match, interview coaching and résumé writing assistance, debriefing, placement materials, and an allocated Liaison Officer while you are on placement.
Fieldwork placements are a valuable component of our Community Services courses, and we work with all our students and host agencies to provide them with a mutually beneficial and rewarding placement experience.
Academic Requirements
1. Applicants with recent secondary education (within the last 3 years)
Applicants who have recently completed their secondary education and meet the following criteria can apply for entry to this program.
Admission Criteria
Evidence of successful completion of a Senior Secondary Certificate of Education to Year 12 or equivalent,* including Units 3 and 4: a study score of at least 25 in English (EAL) or 20 in any other English and an ATAR of 68.
*This includes all Commonwealth, State and Territory final year secondary school certificates of education as well as an International Baccalaureate (IB).
Students who have completed their secondary education overseas, where that education was equivalent to an Australian Senior Secondary Certificate of Education, will be assessed for their suitability for the program on a case-by-case basis.
Special admission program*
Our special admission program covers a range of access and equity schemes that allow applicants from participating schools or disadvantaged social, economic or cultural environments to receive additional consideration.
2. Applicants with Vocational Education and Training (VET/TAFE) Study
Applicants with previous VET study who meet the following criteria can apply for entry to this program.
Admission Criteria
Full or partial completion of an Australian Advanced Diploma or Diploma (or equivalent) in any discipline.
OR:
Full completion of a Certificate IV in a related discipline.
Special admission program*
Our special admission program covers a range of access and equity schemes that allow applicants from participating schools or disadvantaged social, economic or cultural environments to receive additional consideration.
Applying for Credit Transfer
If you have completed prior tertiary studies, you may be eligible for some credit exemptions. For further information, please refer to our Awarding of Credit Policy.
3. Applicants with Higher Education Study
Applicants whose highest level of study since leaving secondary education is a higher education course and who meet the following criteria can apply for entry into this program.
Admission Criteria
Full or partial completion of an Australian Higher Education award (or equivalent).
OR:
Completion of two units of Higher Education studies.
OR:
Completion of a bridging or enabling course, for example, Foundation course or equivalent.
Special admission program*
Our special admission program covers a range of access and equity schemes that allow applicants from participating schools or disadvantaged social, economic or cultural environments to receive additional consideration.
Applying for Credit Transfer
If you have completed prior tertiary studies, you may be eligible for some credit exemptions. For further information, please refer to our Awarding of Credit Policy.
4. Applicants with Work and Life Experience
Applicants who have left secondary school more than three years ago and who have not undertaken VET or higher education study since then can also apply for entry based on other evidence of academic capability judged to be equivalent, such as relevant work or life experience.
Admission criteria
Five years (minimum) work/life experience in Community Services or similar.
OR:
Applicants who completed an Australian Senior Secondary Certificate more than two years ago.
PLUS:
Units 3 and 4: a study score of at least 25 in English (EAL) or 20 in any other English (or equivalent).
Special admission program*
Our special admission program covers a range of access and equity schemes that allow applicants from participating schools or disadvantaged social, economic or cultural environments to receive additional consideration.
Applying for Credit Transfer
If you have completed prior tertiary studies, you may be eligible for some credit exemptions. For further information, please refer to our Awarding of Credit Policy.
*Special Admission
Applicants who fall under the following categories can discuss their admission and course options with the admission team prior to applying. Each application will be assessed on its merits, and the applicant’s capacity to successfully complete the course will be carefully considered. The categories are:
applicants recognised as Indigenous Australians,
applicants whose school or home location is in rural or isolated areas,
applicants with non-English speaking background,
applicants with difficult living circumstances that have impacted their preparation for post-secondary study,
applicants with disadvantaged financial background, and
applicants with disability or medical condition affecting their education.
Additional Requirements
Other requirements prior to commencing fieldwork placements:
National Police Record Check and/or Police clearance from country of residence
Working with Children Check
Academic Requirements
FOR ENTRY INTO FIRST YEAR
Completed Year 12 or equivalent. The minimum age is 18 years old.
English Requirements
International students must also demonstrate that they have English language ability equivalent to IELTS 6.0 (Academic).
Competency to IELTS 6.0 means that the student has documentary evidence of having completed an IELTS exam at an official IELTS testing centre, or an equivalent recognised English language test, within the previous 24 months of the student’s application date for Bachelor courses, and that the student was given an overall score of 6.0 with no single band lower than 5.5 (see our International Student Admission Policy).
Applying for Credit Transfer:
If you have completed prior tertiary studies, you may be eligible for some credit exemptions. For further information, please refer to our Awarding of Credit Policy.
Additional Requirements
You must also meet these requirements prior to commencing your fieldwork placements:
National Police Record Check and/or Police clearance from country of residence
Working with Children Check
In choosing to study the Bachelor of Community Services course at Acknowledge Education, you are giving yourself an advantage in breaking into the community services industry. The course is accredited by Community Work Australia, formerly the Australian Community Workers Association (ACWA), which means that it has been reviewed and approved by the national professional body as meeting the educational and practice standards required for community work practitioners. This reaffirms our commitment to delivering a quality program that will produce graduates who can practice competently and ethically in various fields in community services. To this end, we regularly consult with Community Work Australia to ensure that the course upholds the values of the profession and responds to the current trends and expectations in the sector. This is reflected in various components of the course, from employing qualified and experienced educators to partnering with relevant welfare organisations for our fieldwork placement program. Upon completion of the course, you are eligible for Community Work Australia membership and can enter the workforce with confidence in your knowledge and skills.
The Bachelor of Community Services is accredited by Community Work Australia in Melbourne, Sydney, Perth, and Brisbane. Community Work Australia accreditation for our Adelaide campus is currently pending.
Upon completion of the course, you are eligible for full membership of Community Work Australia. For more information, please visit Community Work Australia’s website.
Occupational titles for graduates with this qualification include:
• Community Worker
• Youth Worker
• Case Manager
• Community Development Worker
• Program Coordinator
• Welfare Centre Manager
• Counsellor
• Juvenile Justice Officer
• Child and Family Practitioner
• Community Health Worker
The Careers page explores the relevant career options for the Diploma and Bachelor of Community Services. Note, the third ring is equivalent to a diploma-level qualification and the fourth ring to a Bachelor qualification. For more information regarding your potential career outcomes, please contact one of our experienced course advisors.
Training Levels and Requirements
Level 1:
Usually has a skill level equal to the completion of Year 10, a Senior Secondary Certificate of Education, or Certificate I or II. Australian Apprenticeships may be offered at this level.
Level 3:
Usually requires a level of skill equal to a Diploma or Advanced Diploma. Study is often undertaken through TAFEs or Registered Training Organisations. Some universities offer courses at this level.
Level 2:
Usually has a skill level equal to a Certificate III or IV, or at least three years’ relevant experience. Australian Apprenticeships may be offered at this level.
Level 4:
Usually requires a level of skill equal to a Bachelor’s Degree or higher qualification. Study is often undertaken at a university.
Information:
This chart shows a selection of occupations that have some relation to the learning area you have selected.
The four education and training levels are to be used as a guide only. These levels indicate the most common education and/or entry requirements for these occupations.
The title of an occupation viewed may differ from the title of the occupation selected. This is a result of a new data source for occupation information.
(Reference: Education Services Australia Limited website)
2025 intake: February, May, September
*AE has reached its full capacity for overseas student at Perth and would not be accepting any new enrollments for all HE courses for study at this location until further notice.
Domestic Students
International Students
Tuition Fee: $2,550 per unit x 24 units
Administration Fee:$250
Materials Fee: N/A
View fee list here.
Why Study with AE?
Real outcomes for international students in Australia. We understand your goals and provide pathways to achieve them.
140+ Year Heritage
Multi-Sector Education Excellence
Over 140 years of excellence delivering ELICOS, VCE, VET, and Higher Education across 8 national campuses.
98% Placement Satisfaction
Job-Ready Success
98% student placement satisfaction with programs designed alongside industry partners for maximum graduate outcomes.
Up to 50% course credit
Credit for Prior Learning
Get up to 50% course credit for prior learning in Australia. You may be able to reduce both your tuition and study time.
2 week average to COE*
Seamless Enrolment
Expert onshore support from consultation to CoE issuance, with an average 2-week processing time.
*Processing times may vary depending on document completeness and course availability.
Frequently Asked Questions
Community workers support individuals, families and groups to improve wellbeing and access services. Their work may include case management, advocacy, community development and connecting people with support services. They often work across areas such as youth, family support, mental health and multicultural communities.
To be a community worker, you need a recognised qualification, relevant legal clearances like a National Police Record Check and/or Police clearance from country of residence and Working with Children Check, as well as practical field experience.
Community workers focus on practical support, case management and community-based programs. Social workers complete a specialised accredited degree and work in more regulated roles involving complex assessments and interventions. Both support people and communities, but social work has additional professional and registration requirements.
The Bachelor of Community Services is typically completed over three years of full-time study. You’ll study three units per trimester, with classes usually scheduled across two to three days per week, allowing flexibility to balance study, work and personal commitments.
International students need to have completed Year 12 (or equivalent), be at least 18 years old and meet English requirements (typically IELTS 6.0 Academic or equivalent). Domestic applicants can qualify through Year 12, prior study, or relevant work/life experience.
You’ll learn a mix of practical and theoretical skills, including counselling, case management, community development and working with diverse communities. Your week typically includes classes, collaborative activities and independent study, with a strong focus on real-world scenarios and applied learning.
Yes, this Bachelor degree in Community Services includes 400 hours of supervised fieldwork placement, giving you hands-on experience in real community service settings. AE supports students through a structured placement model, helping you build practical skills and industry confidence before graduating.
In addition to community worker roles, graduates may pursue positions such as Case Manager, Program Coordinator, Community Development Worker, Child and Family Practitioner or Community Health Worker. This course develops practical skills across areas like mental health, family services and community support, preparing you for a range of roles in the sector.